Welcome to Brand Chemical Supplies. These Terms and Conditions govern your use of our website and the purchase of any chemical products or equipment from our store. By accessing our site and placing an order, you agree to be bound by these terms.
1. Professional Use & Safety Warning
- Intended Use: The chemicals sold by Brand Chemical Supplies are intended for professional, industrial, or laboratory use by qualified individuals.
- Safety Compliance: By purchasing, the customer acknowledges that they have access to the Material Safety Data Sheet (MSDS) and agree to handle, store, and dispose of all substances in accordance with the Occupational Health and Safety Act (OHSA).
- Liability: Brand Chemical Supplies shall not be held liable for any damages, injuries, or environmental incidents resulting from the misuse or improper storage of our products.
2. Pricing and Product Information
- Accuracy: We strive for 100% accuracy; however, prices and availability are subject to change without notice. In the event of a pricing error, we reserve the right to cancel the order and provide a full refund.
- VAT: All prices displayed on the website are inclusive of 15% VAT unless otherwise stated for bulk industrial quotes.
- Images: Product images are for illustrative purposes and may vary slightly from the actual packaging.
3. Payment Terms
- We accept payments via Credit/Debit Card (3D Secure), Instant EFT, and traditional Bank Transfers (EFT).
- Orders will only be processed and dispatched once funds have cleared in our bank account.
- Payment Security: All transactions are processed through secure, encrypted payment gateways (e.g., PayFast or Peach Payments). We do not store your credit card information.
4. Orders and Cancellations
- Order Acceptance: Your receipt of an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to limit quantities or refuse service to any customer for any reason.
- Cancellations: If you wish to cancel an order, you must do so before it enters the “Dispatched” stage. Once a hazardous material shipment is in transit, cancellation may incur a recovery fee.
5. User Conduct and Account Security
- You are responsible for maintaining the confidentiality of your account login details.
- You agree not to use this website for any fraudulent activities or to purchase restricted substances under a false identity.
6. Intellectual Property
All content on this website, including text, graphics, logos, and product descriptions, is the property of Brand Chemical Supplies and is protected by South African and international copyright laws.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from the use of this site shall be subject to the exclusive jurisdiction of the South African courts.
8. Modifications to Terms
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Modified” date.
